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Light-Up Ant Ecosystem Kit – Watch & Study Live Ants in a Glowing Castle Habitat

Name: Light-Up Ant Ecosystem Kit – Watch &amp; Study Live Ants in a Glowing Castle Habitat
SKU: 620
Availability: InStock

Soft Edge collection

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Original price was: $500.00.Current price is: $299.00.

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Shipping and returns

We deal with returns/refunds on a case to case basis. For damaged products we would be happy to send a replacement or offer a product refund. We will ask you for photos of the damage and may or may not ask you to mail your damaged product back to us. Sadly, we do not offer full replacements or refunds on damaged products. We offer free cancellation 24 hours after an order is placed, but requests for cancellation after 24 hrs would incur a cancellation fee of 10%. Packages that are returned to us due to bad shipping address or unclaimed package can be refunded minus the shipping cost and 10% fee. Packages that are unable to ship out due to bad address can be refunded minus a 10% fee. If this is the case, we will try to email you to get the correct address, but if you do not respond we will process the refund minus the 10% fee. In short, please make sure the shipping address entered and your email are correct when placing your order.

Shipping Restrictions

Please note that we do not ship to P.O. Boxes or APO/FPO addresses. All orders must be shipped to a valid residential or business address.

Product details

Return and refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@theanthive.com. Please note that returns will need to be sent to the following address:

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and similar items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@theanthive.com.