Contact us

All purchases must be done via a secure PayPal payment. You can also pay by credit card if you do not have a PayPal account. Just select credit card payment via PayPal when checking out. We sadly do not accept direct wire transfers, money orders, nor check payment.

All prices listed in the Anthive Shop are in USD. If you are from a different country, not to worry as Paypal automatically converts the funds to your country’s currency when buying from us.

We deal with returns/refunds on a case to case basis. For damaged products we would be happy to send a replacement or offer a product refund. We will ask you for photos of the damage and may or may not ask you to mail your damaged product back to us. Sadly, we do not offer full replacements or refunds on damaged products. We offer free cancellation 24 hours after an order is placed, but requests for cancellation after 24 hrs would incur a cancellation fee of 10%. Packages that are returned to us due to bad shipping address or unclaimed package can be refunded minus the shipping cost and 10% fee. Packages that are unable to ship out due to bad address can be refunded minus a 10% fee. If this is the case, we will try to email you to get the correct address, but if you do not respond we will process the refund minus the 10% fee. In short, please make sure the shipping address entered and your email are correct when placing your order.

No, we do not cover any customs or duty fees incurred at the border of your country.

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